Real Stories. Real Results.
Behind every system we build is a founder ready to breathe again. These case studies share how we have helped clients clear the chaos, reclaim their time, and step fully into their role as CEO. From law firms to creative studios, the transformations below are proof that the right support does not just change your business, it changes your life.
Right Hand for a Day
Package:
Industry
Creative Studio (Branding & Web Design)
Service Focus
Project Management, Task Tracking, Internal Organization
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The freelancer had multiple active client projects but no system to track what needed to be done or when. Tasks were scattered across sticky notes, inboxes, and memory. She wanted to move to Asana but felt too overwhelmed to set it up in a way that worked with her brain (and chronic illness).
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Built a custom Asana board organized by urgency, effort, and type of work
Mapped her entire client pipeline into manageable stages
Created recurring task templates for onboarding and offboarding
Linked key info directly into task cards to cut down on searching
Provided a mini how-to guide so she could maintain it with ease
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Reduced mental load and eliminated daily decision fatigue
Made her pipeline visual and trackable
Saved 10+ hours per month in project coordination
She said, “It finally makes sense for my brain. I’m not winging it anymore.”
This isn’t just a project management tool, it’s peace of mind. And it’s the first time I feel in control of my workload.”
Right Hand Ready
Package:
Industry
Remote Paralegal Services
Service Focus
Strategic Clarity, Delegation Roadmap, Task Prioritization
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A solo legal support provider was overwhelmed trying to scale her business. She was juggling client work, inquiries, admin tasks, and marketing without any clear system. She wanted to grow but didn’t know what to delegate first or how to onboard help.
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Audited her entire workload and clarified her pain points
Identified high-priority admin and client tasks for delegation
Created 3 custom job descriptions for future hires
Recommended tools and templates to prep her backend for support
Delivered a custom roadmap to guide her next 90 days
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She hired her first part-time VA using the job description we created
Client onboarding time was cut in half
She reported 8–10 hours/week saved in client communication and admin
Said she feels “less reactive, more CEO” and finally has space to think
“This gave me the blueprint I didn’t know I needed. I’ve already hired help, and for the first time in a while, I feel like a leader not just a service provider.”
The Right Foundation
Package:
Industry
Boutique Law Firm
Service Focus
Inbox and Calendar Management, Intake Flow, Admin Coordination
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The founder spent most of the day reacting to emails, tracking appointments on paper, and drafting contracts solo. Important messages slipped through, and client communication felt rushed and reactive.
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Took over daily email and calendar management
Standardized the intake process and communication flow
Drafted and tracked contracts using pre-built templates
Flagged priority emails and ensured timely follow-up
Scheduled all consultations and internal meetings
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Saved 15–20 hours/month in admin time
Intake became fully trackable and standardized
0 missed consultations or follow-ups
The founder reported feeling “clear-headed” and “able to focus on practicing law again”
“I finally have time to actually focus on my clients not just my inbox. I’m no longer working late every night, and I’ve even started leaving the office early to spend more time with my kids.”
The Right Hand
Package:
Industry
Product-Based Business
Service Focus
Operational Support, Tracking Systems, SOP Development
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A growing brand was stuck in reactive mode. Meetings were being rescheduled last-minute, product shipments were hard to track, and there were no clear workflows. The founder was spending late nights juggling logistics, vendor communication, and internal coordination—and still felt behind.
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Took over calendar management and internal scheduling
Built centralized tracking tools for fulfillment and team updates
Created SOPs for recurring tasks and onboarding
Provided operational oversight during product campaigns and launches
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Saved 25+ hours/month across scheduling, tracking, and vendor coordination
Partner onboarding became 3x faster
Reduced internal miscommunication and deadline slips
Founder described feeling “more present, more prepared, and less reactive”
“This gave me my time back, not just for the business, but for my life. I’m spending more time on strategic growth and finally making space for the creative work I love again.”
The Inner Circle
Package:
Industry
Service-Based Business (Finance, Coaching, Consulting)
Service Focus
Strategic Ops, Team Delegation, Visibility Support
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A founder juggling leadership, team management, and marketing was at capacity. The business was growing, but behind the scenes it was messy. Events were being pulled together last-minute, the team lacked direction, and backend tools weren’t being used to their potential. There was no space for visibility or planning, only reacting.
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Saved over 30+ hours/month in decision fatigue, delegation, and admin
Delivered two major client-facing projects with zero bottlenecks
Clarity in team roles led to faster project turnaround
Founder had space to refocus on CEO-level visibility and thought leadership
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Saved 25+ hours/month across scheduling, tracking, and vendor coordination
Partner onboarding became 3x faster
Reduced internal miscommunication and deadline slips
Founder described feeling “more present, more prepared, and less reactive”
“Having someone I trust lead the internal pieces gave me the freedom to focus on growth and for the first time, I actually had space to breathe. I’m finally focused on revenue-generating projects again and I’m not sacrificing weekends to keep the business afloat.”
From daily management to big-picture strategy, our services are built to simplify, streamline, and scale your business.
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Inbox and calendar management
Scheduling calls, appointments, and travel
Task and project tracking
Workflow setup and optimization
SOP creation and maintenance
File and folder organization
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Inbox and calendar management
Scheduling calls, appointments, and travel
Task and project tracking
Workflow setuResponding to client inquiries and follow-ups Coordinating with internal teams Onboarding and offboarding workflows Sending reminders and updates Internal communication supportp and optimization
SOP creation and maintenance
File and folder organization
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CRM research, setup, and maintenance
Backend cleanup and organization
Delegation roadmaps
Process documentation
Ongoing system optimization and maintenance
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Virtual and in-person event logistics
Vendor research, outreach, and scheduling
Product sourcing and fulfillment
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Social media engagement
Community management
Light content coordination with your marketing team
Frequently Asked Questions
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Start by booking a free Alignment Call. We’ll learn more about your goals, walk you through how we support our clients, and explore if we’re the right fit for each other.
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We don’t offer hourly services. Our work is deliverables-based or packaged into flat-rate retainers, so you always know exactly what you’re getting—no guesswork, no time tracking.
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Yes. For our monthly retainers, we require a 6-month minimum commitment. Payment is made at the start of each month, and this structure helps us build lasting impact and momentum with each client.
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Absolutely. While we have standard service packages, we’re happy to craft a custom proposal based on your unique goals, systems, and team needs. It all starts with a conversation.
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That’s exactly what Right Hand for a Day is built for. It’s a focused container designed to help you move one big thing forward—or clear a few lingering tasks—without the long-term commitment.
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We recommend booking the Right Hand Ready Intensive. It’s a strategic, one-time deep dive to help you clean up the backend, calm the chaos, and get everything in place to confidently bring in the right support.
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We love connecting with aligned service providers. If you think you’d be a great fit for our client work or internal team, email us at lleonvirtualassistance@gmail.com with your info and availability.
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Nicole is always open to aligned speaking or media opportunities. For press, podcast, or partnership inquiries, please reach out to nicole@lleonva.co.
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While many of our clients are women-led brands, law firms, and scaling founders, we work with anyone who values integrity, clarity, and high-touch support. If you’re a good human with a big vision, we’ll get along just fine.
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Our VA services provide ongoing, right-hand-level support to help you stay focused and in your zone of genius. Our intensives—like Right Hand Ready or Right Hand for a Day—are high-impact, short-term offers to help you clean house, build clarity, and prep for growth.
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We’re not a traditional agency—we’re a tight-knit, U.S.-based team led by a founder who’s been in the VA space for years and knows what real support looks like. We don’t believe in handing you off to someone random or outsourcing overseas. Every client gets high-touch, emotionally intelligent support rooted in strategy, integrity, and real partnership. We care deeply about your business and show up like we’re already on your team—because we are.